Commercial Events Officer – Dulwich Int. High School Programme Suzhou

About Role

Assist Commercial Events Manager in running “Learn and Thrive Program” for both DCSZ & DHSZ.

Our School

Dulwich International High School Programme Suzhou was the sixth school to join the Dulwich College International family of schools in 2012. We are made up of over 700 students from ages 14 to 19. Although our student body is predominantly Chinese, we are open to all nationalities and have a particularly diverse faculty from over 20 countries.  We provide students an academically rigorous, challenging and rewarding international curriculum, designed to offer the very best preparation for entry to universities and colleges worldwide. Cambridge and Pearson IGCSE and A Level courses are taught across three and four year programmes alongside internally-designed programmes and a co-curricular offering of over 80 clubs, societies, and teams.

Our faculty embrace collaboration and innovation, share a pioneering spirit, have a strong work ethic whilst also having fun, and share an enthusiasm for their continued development as educators and leaders. If this sounds like you then we would love to hear from you.

Through being part of the Education in Motion group, Dulwich schools benefit from reciprocal exchange opportunities, a common ethos, and similar high standards.  The group is committed to developing responsible WorldWise citizens, as exemplified by the recent incorporation of Green School into the family.  Each and every member of support staff and faculty share our vision of developing, knowing, and caring for each individual, thus enabling our students to thrive at university and beyond, so that they make a positive difference in the world.

Our vibrant school continues to evolve and develop, and is within an expanding family of innovative schools. As a result, there are regular opportunities for staff to take part in exchanges of practice, lead and partake in cross-school projects, and explore opportunities for greater responsibilities whilst gaining valuable experience.

Our school is on the shared campus with our sister school, Dulwich College Suzhou, in Suzhou Industrial Park, providing our students and faculty with an excellent environment for learning and access to a wide range of educational resources. Each room is equipped with smart technology, as well as central air and filtration systems. The 56 classrooms include custom designed science labs, a library, a black box theatre, music practice rooms, sport fields, a roof garden and a medical centre.  We have a coffee shop, bread bar, fitness room, dance studio, dining room with a la carte Chinese and Western options, and plenty of social space around the school.

Requirement

• Bachelor degree or above.
• 2-3 years related working experiences in administration and event coordination.
• Strong capability in data analysis and report writing;
• Good time management and organizational skills.
• Good communication skills, proven ability to communicate effectively with different types of people and in cross- culture environment
• Good interpersonal skills and have the ability to build and maintain harmonious relationships with various stakeholder.
• Project management skills with strong attention to detail.
• Strong sense of responsibility and work under pressure, able to handle multiple task simultaneously.
• Good command of English skills, both in written and spoke

Good command of computer skills, including proficiency in Microsoft Word, Excel, PowerPoint etc.

Responsibilities

The duties of Commercial Events Officer at DCSZ &DHSZ are as follows:
•    Assist the running of various camps, activities, and programs during non-school hours.
•    Assist with routine telemarketing activities to identify new business opportunities.
•    Manage the out of school hours facilities room booking system.
•    Assist with various monthly and quarterly report.
•    Maintains complete and supported records of all Program Agreements, Contracts and Quotations for the College.
•    Handle customer enquiries in a friendly and welcoming manner regarding the Program in person/email/phone.
•    Maintains a detailed knowledge of School facilities, features and services.
•    Meets and greets VIP clients upon arrival/ departure.
•    Ensure parents and instructors are informed of cancellations/make-up classes/changes in schedules.
•    Liaise with relevant stakeholders regarding DCSZ and DHSZ students signed up for the Program.
•    Ensure smooth handling and daily filing of administration of contracts, payments, bank accounts, fapiaos, invoices, applying for sealing of contracts, filling in payment requests etc. for all DCSZ/DHSZ/LTP Instructors and outside instructors/company representatives
•    Keep track of all payments and expenses. Assist Commercial Events Manager on
–    Collection of online registration forms and payment, tracking of paid participants, track refunds and credits
–    Handle and track refund and credits
–    Input of online registrations; keeping up to date sign-up lists in sharepoint
–    Use of yoopay (or other online payment/registration system)
•    Support school events when necessary.
•    Ensure that safeguarding, health and safety, and all other College policies are known, understood and embedded into practice
•    Carry out any other related tasks that may be required from time to time